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Front Desk Receptionist (UAE National)

On-site
  • Fujairah, Fujairah, United Arab Emirates
Customer Care

Job description

Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+ professionals.


We are looking for a highly motivated and experienced English and Arabic speaker UAE National as a Front Desk Receptionist with a valid UAE Driving License to join our newly established Fujairah branch (located in Sharm neighborhood, Fujairah).


Note: Our office is situated in the Sharm area of Fujairah. The ideal candidate must possess the ability to commute to and from the office using their own personal vehicle.


The Front Desk Receptionist will be the first point of contact for our guests and will manage all aspects of their accommodation experience. This role demands a proactive individual who can multitask, handle guest queries efficiently, and has a keen eye for detail. 


Responsibilities

  • Welcome guests with a warm and friendly demeanor, ensuring a positive first impression
  • Handle guest inquiries, requests, and complaints promptly and professionally
  • Process reservations over the phone, via email, or in-person.
  • Ensure that all reservations have accurate and detailed information.
  • Maintain a clean and organized front desk area.
  • Provide accurate information about our properties, amenities, and local attractions
  • Assist with general administrative tasks, such as answering phone calls, office supplies procurement, etc.
  • Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
  • Collaborate closely with other team members, ensuring smooth day-to-day operations.


Benefits

  • Competitive Salary Package;
  • Medical Insurance Plan;
  • Annual Air Ticket Allowance;
  • A great working environment;
  • Company-provided vehicle, laptop and SIM card;
  • Comprehensive training and support;
  • Opportunities for professional development and growth within the company.

If you are a friendly and professional individual with a passion for delivering exceptional customer service, we would love to hear from you. Join our team at Deluxe Holiday Homes and be part of creating unforgettable experiences for our guests.

Job requirements

Requirements

  • Must be a UAE National;
  • Fluency in Arabic and English, both written and spoken;
  • Must possess a valid UAE driving license;
  • Owning a personal vehicle is a plus;
  • Prior experience in a similar role;
  • Possesses excellent communication skills;
  • Strong problem-solving and decision-making abilities;

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