Maintenance Coordinator (Facility Management Coordinator)

Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 900+ properties and employ a dedicated team of over 300+ professionals.

About the Role:

The Maintenance Coordinator plays a key role in ensuring the smooth operation of all maintenance activities, acting as a liaison between internal teams, customer support, housekeeping, and external service providers. This role involves daily coordination of schedules, tracking ongoing projects, and supporting the maintenance team with the operational and administrative tasks required to deliver high-quality service. A strong technical background is essential to accurately prepare quotations, estimate job durations, and schedule in-house project teams effectively.

Responsibilities:

• Coordinate the distribution of access keys for technicians to facilitate timely maintenance visits.

• Review and adjust the daily maintenance schedule, prioritizing emergency tasks and follow-ups based on feedback from customer support teams.

• Monitor and respond to incoming requests and messages from customer support, landlord support, housekeeping, and third-party contractors to ensure timely task completion and interdepartmental coordination.

• Actively monitor escalation channels and promptly involve the Maintenance Manager when higher-level intervention is needed.

• Provide clear and concise handover notes to the afternoon shift coordinator to ensure continuity of operations.

• Maintain and update internal trackers and records, including those for ongoing projects, preventive maintenance schedules, and quotations.

• Update the team roster daily in accordance with operational requirements and technician availability.

• Record material usage reported by technicians and update the inventory management system to support accurate financial tracking.

• Coordinate the scheduling of the project team for approved projects and arrange inspection visits for the project supervisor.

• Prepare project quotations based on inspection reports submitted by the maintenance supervisor or inspector.

Benefits

• Competitive salary Package;

• Medical Insurance Plan;

• Air Ticket Allowance;

• Comprehensive training and support;

• A dynamic and supportive working environment;

• A great working environment;

Requirements:

• Technical background in MEP (Mechanical, Electrical, Plumbing) or a relevant field is essential.

• Proven experience in a maintenance coordination or facilities management role.

• Ability to prepare accurate project quotations based on inspection reports and technical assessments.

• Strong technical background with the ability to prepare accurate project quotations based on inspection reports, material requirements, and labor estimations — this is the core skill required for this role.

• Proven experience in maintenance coordination, facilities management / holiday homes, or a similar operational role.

• Sound knowledge of MEP (Mechanical, Electrical, Plumbing) systems and common maintenance procedures.

• Ability to read and interpret inspection reports and translate findings into actionable and time-bound project plans.

• Proficiency in using maintenance management software, spreadsheets, and inventory tracking systems.

• Excellent organizational and multitasking abilities to manage shifting priorities and coordinate team schedules.

• Strong communication and interpersonal skills to effectively coordinate between internal departments and external contractors.

• High attention to detail, accuracy in reporting, and documentation discipline.

• Possession of a valid UAE driving license is a plus but not mandatory.

  
  

If you believe you're a perfect fit for the opportunity to collaborate with Deluxe Holiday Homes, we encourage you to apply and join our team.