Property management & listing admin - Real Estate

Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 800+ properties and employ a dedicated team of over 300+ professionals.

Responsibilities

• Create, optimize, refresh, and monitor property listings on Property Finder, Bayut, and Dubizzle following each portal’s best-practice ranking rules.

• Upload accurate photos, videos, captions, features, floor plans, and community tags for all DHRE properties.

• Track listing performance (views, leads, ranking) and coordinate required improvements with photographers, content team, or agents.

• Ensure all listings comply with Trakhees/RERA/DTCM/portal requirements (permits, titles, etc.).

• Maintain the master list of all managed and brokerage properties (status, expiry dates, keys, documents).

• Assist with connecting/disconnecting DEWA, Empower, Gas, Internet, and other utilities during onboarding or offboarding.

• Prepare and send renewal / non-renewal reminders to tenants and follow up until confirmation.

• Coordinate with landlords regarding approvals, renewals, documentation, invoices, and general updates.

• Monitor tenancy contract expiry dates and ensure Ejari renewals are processed on time.

• keep track of maintenance requests related to long-term properties and coordinate with DHRE’s maintenance team.

• Handle document organization (title deeds, passports, Tawtheeq/Ejari, NOCs, receipts, offers, contracts).

• Support brokers with required admin tasks (forms, listings updates, agreements).

•  Answer basic tenant and landlord inquiries related to admin/renewal/listing matters.

• Ensure all communication and data entry adhere to RERA regulations and DHRE’s internal processes.

• Answer incoming calls, WhatsApp messages, and emails; direct inquiries to the correct team members.

• Manage appointment scheduling for brokers, valuers, and management.

• Handle incoming and outgoing documents, courier packages, and key handovers.

Job Requirements:

• Proven experience in managing property listings on Airbnb, Property Finder, Dubizzle, Booking,.com and Bayut. • 

• Strong understanding of real estate market dynamics and online marketing strategies.

• Proficiency in using listing management tools and CRM systems.

• Excellent analytical skills and attention to detail.

• Strong communication and English writing skills.

• Ability to work independently and manage multiple tasks simultaneously.