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Senior Business Analyst

  • Yerevan, Erevan, Armenia
IT / Programming

Job description

Deluxe Technologies L.L.C is a distinguished IT subsidiary-company of a Dubai-based, leading vacation rentals operator - Deluxe Holiday Homes™ (
Deluxe Holiday Homes, a Dubai-based leading vacation rental and property management company, is expanding its footprint to Yerevan, Armenia. We are seeking a skilled Business Analyst to join our team. The Business Analyst will play a crucial role in bridging the gap between our business objectives and technology solutions. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a thorough understanding of business processes. As a Business Analyst, you will work closely with stakeholders to elicit, analyze, document, and validate business requirements, ensuring that our solutions meet the needs of our organization and drive business value.


  • Collaborate with stakeholders to understand business objectives, processes, and requirements;
  • Elicit, analyze, document, and validate business and functional requirements using techniques such as interviews, workshops, and document analysis;
  • Translate business requirements into clear and concise user stories, use cases, and acceptance criteria;
  • Work closely with the development team to ensure that requirements are understood and implemented correctly;
  • Facilitate communication and collaboration between business stakeholders and the development team throughout the project lifecycle;
  • Conduct impact analysis and risk assessment to identify potential risks and dependencies during new features development;
  • Provide support during user acceptance testing (UAT) and coordinate feedback and resolution of issues;
  • Contribute to the development and maintenance of documentation, including business process flows, system diagrams, and user guides.


  • Competitive Salary Package,
  • Opportunities for professional growth and development,
  • A supportive and collaborative work environment.

Job requirements


  • 4+ years of proven experience as a Business Analyst or similar role;
  • Strong analytical skills with the ability to understand complex business processes and requirements;
  • Excellent communication and interpersonal skills, with the ability to interact with stakeholders at all levels of the organization;
  • Strong proficiency in English, demonstrated through written and verbal communication skills;
  • Solid understanding of business analysis techniques, methodologies, and tools;
  • Experience with task and knowledge management tools, such as Jira and Confluence;
  • Experience with diagramming tools such as Lucidchart is preferred;
  • Familiarity with modeling languages such as UML or BPMN, enabling effective communication and documentation of business requirements and processes;
  • Ability to work independently and collaboratively in a fast-paced environment;
  • Strong problem-solving skills and attention to detail;
  • Flexibility to travel occasionally, as needed, for stakeholder meetings, workshops, or project engagements.